Archive for the ‘Websites and Web Marketing’ Category

Don’t even acknowledge ridiculous, cut-rate pricing

May 14th, 2012

In my business (which is copywriting), there is a subset of copywriting services that offer ridiculous pricing on copywriting. Prices that are hard to believe, quite honestly. Like “$5 for a 500 word article” pricing.

To be clear, I’m not talking about “regular” competition. We all have competition – I understand that. But certain businesses, especially creative businesses, have a subset of competition that must live in mud huts, because their prices are sooooo ridiculously cheap. Web designers go through this. So do graphic artists and marketing people. And, like I mentioned, us copywriters go through this.

Here’s what I’m up against in this respect: like I mentioned above, there are companies out there that will produce a 500 word article for $5

Five dollars.

I’ve written a LOT of 500 word articles. Depending on the topic, it’s anywhere between one and three hours work. Sorry, but like most professionals and/or business owners, one to three hours of my time runs into the hundreds.

To me, there are only three ways this can happen: a machine is copying existing articles and changing a few words to pass plagiarism checks; a third world person is writing them from the high speed connection in their mud hut; or the company “crowdsources” and has hundreds of wannabe writers “compete” for a “chance to be published” (which these days means “on a blog somewhere”).  And in the fine print, the writing is property of the company, so they always have hundreds of articles that they didn’t pay for. Personally, I think it’s more #1 than anything. I think a lot of copying/editing/pasting is going on.

So how do I handle this? Simple – I don’t even give them the time of day. If a client brings up “hey, I can get this done for $5″, I say “go ahead”. Fortunately, the writing is sooo God-awful, only the most desperate person would do such. I won’t even acknowledge the price in a negotiation – no “let’s meet in the middle” stuff. It’s so out of the norm (and the writing is pretty bad too) that it doesn’t even exist on my radar.

In other words, I sell / negotiate on writing quality that’s on a par with my writing. And I’m a damn good copywriter. Given sufficient visitors, I will raise sales every time.

THAT’S how you handle that kind of competition folks – you don’t even give it the time of day (well, save perhaps writing a blog post on it.) And good clients are ok with that (unless they are living in mud huts themselves, I suppose.)

Sometimes, spam just works

May 1st, 2012

I find myself thinking about “good spam” today, and this was written for my old website, so I’m bumping it up here now.

Sometime last year, I found myself at the beer advocate website. I like beer a lot, and signed up so I could post on the forum. I made a post or two, and kind of forgot about it. Never went back, and never heard from them.

Fast forward to ten minutes ago. I get an e-mail from them offering a subscription to their magazine for $19.99. Having enjoyed a fine ale or two on the deck earlier tonight, I was in the perfect mood.  Went to their website, put in my cc info, and bang, they have a new subscriber. All because they spammed me.

Now I know some will disagree, but to me, that’s really not unwanted spam. And I kind of proved it by placing an order. I look at it this way: At some point, I said to this company “hey, I like beer”, and hence, a nice beer-related offer eventually made it to my inbox.

Well done, Beer Advocate. And cheers.

Business Karma and Web-Based Businesses

April 10th, 2012

I believe in Karma.

Not in some mystical way, mind you, but more like ”if you’re a jerk, people will be jerks to you”, or “if you’re dishonest, people will be dishonest to you”. This probably stems from a “this is your values and the company you keep” aspect – e.g.: people who are dishonest usually hang around with other dirtbags who are dishonest. And so on. (more…)

Article Writing – Dan’s e-mail exchange w/ a potential client

March 26th, 2012

There’s no type of copywriting that has more price differentiation than writing articles / SEO articles. Because there are writing services out there that will literally write 500-word articles for $5. I’m not kidding. (more…)

Online, you have to have quality leads

March 9th, 2012

I recall some website writing I did for this one company. They advertised on Google adwords, and had a budget of $2 a day. For their business, that meant 2 clicks. Two whole clicks a day, and they were done. And they complained after 3 days that my writing wasn’t bringing in business… well, it’s kinda hard to judge from a whopping 6 visits (to be fair, I didn’t know their PPC budget when starting the job – I just assumed they would deliver eyeballs.)

I told them they had to get more “interested” people to the site. So they changed their keywords, and made it so their $2 budget would bring in 10 people a day. No effect – now the problem was the keywords were awful. Yea, they were cheap keywords… and they were useless. The client actually expected the web copy I wrote him to “make up” for the fact that the leads were lousy. That’s not going to happen.

On the internet, you have to have quality visitors. Period. You need people who want what you do.

You can’t fool around on the fringes with your Pay Per Click keywords. The fringes are great for filling out your marketing, but you cannot expect copy to make up for bad leads. If you are a local carpet cleaner, you need to have “{your city} carpet cleaning” as a keyphrase. I don’t care how much it costs. If you design websites for florists, you need to have “web design for florists” as a keyphrase. You can’t omit these in favor of, say, “flower seller internet design” because the latter is cheaper. You won’t get the same quality visitor.

It’s this simple: No writing, no expensive design, no nothing will help you until your site is visited by people who want/need what you have/do.  I can write the best copy in the world – but even with that, if you sell shoes and you get visited by people who really aren’t interested in shoes, well, there’s not going to be many sales made.

Great web copy can work magic with the right visitors. I prove it every single day. Give me people who are interested in your product and service, and I’ll sell them. It’s what I do. But you do have to deliver those eyeballs.

A quick story showing the power of website conversion

February 2nd, 2012

This is excerpted from Do the Web Write (which I wrote), and shows the awesome power of website conversion. Truthfully, raising your website conversion rate even one to two percentage points can be huge for your business.

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A client once came to me and wanted me to help him write a few Google Adword ads – he wanted to bring more traffic to his site and increase business (he sold financial products). A quick chat about his site revealed that he already had exceptional traffic – he was getting close to 1,000 visits a day from interested prospects (he advertised heavily on Google.)

He was getting perhaps 10 inquiries a day, meaning he was converting at 1%. His goal was to get 20 inquiries a day, so he figured that if he increased his advertising enough to bring in 2,000 interested prospects, he’d reach that goal.

I looked over his site and recognized right away that I could help him by not increasing advertising, but by increasing conversion – his site was not very well-written, nor was it user friendly. So I told him “why not try and get more out of the traffic you already have?” We talked, and he agreed with my assessment and hired me.

I wrote up a quick plan for what to do: the first step was to change the page order a little, and get the most important information clicked on first. The second was to change the copy. Under my direction, he had his web designer do the first part, and then I rewrote perhaps 4 pages of copy. Then he put up the new site and waited.

He didn’t have to wait long – from the very first day, with the same amount of traffic he always had, he started getting 30+ inquiries. This kept up consistently for weeks, and then months. All told, his new conversion rate jumped to 3.5% – I more than tripled his business.

But here’s the really neat part – had he upped his advertising to raise business, he’d be paying increased advertising fees month after month after month.  But because I instead used the traffic he currently had, he instead had a ZERO increase in advertising.

Now, some of you may be saying “That’s great, Dan, but he had to pay YOU”. And yes, this is true. But my total fee was less than one month of increased advertising. So after the first month, that part becomes irrelevant. But it gets better – based on how much he makes from a sale, I actually paid for myself in one week. After that, it was pure gravy.

And here’s ONE MORE “even neater” part: This new conversion rate (3.5%) will almost certainly hold true even if he DOES decide to eventually increase advertising (as he obviously was willing to do before I changed things.) So he could feasibly be getting 3.5% on 2,000 visits if he so chose. ANOTHER doubling of business.

Nice little story, huh? And trust me, things like this happen all the time. Conversion is that powerful.

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To buy a copy of Do the Web Write, visit its page here on my website.

Money never sleeps

October 21st, 2011

“Money never sleeps” is an old saying – it essentially means that money is made around the clock. And while I’m not a huge fan of a “business 24/7″ mentality, there is a definite truth to the thought, especially for businesses like mine (copywriting / website writing / etc), and similar (web design, marketing, graphic design, consulting, etc). Let me explain: (more…)

Small businesses… you get a day to be out of touch

September 10th, 2011

We’re now almost two weeks from our Northeast weather event (Hurricane Irene). It was bad for a lot of people – lot of flooding, lots of damage, etc. I know you Florida people are laughing that a CAT 1 hurriucane was such a big deal, and I do understand. It’s the way I laugh when you guys get an inch of snow and everything comes to a standstill. Now try a decent blizzard – there’s your comparison.

Anyway, I was prettymuch unscathed – I lost internet for a day or two, but that’s about it. But the storm did teach me something in regards to small businesses and being “out of touch”. And that is, you get ONE day. (more…)

Prices on your website?

August 17th, 2011

One thing I have struggled with over the years is whether or not to put my copywriting rates on my website. There are two conflicting schools of thought here that battle it out in my head:

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Do SEO Keywords work? An SEO Keyword Test

June 16th, 2011

The results of my SEO keyword test are in, and I think you’ll find them interesting – especially if you are of the opinion that keywords can help you rank.

In short, it’s my opinion that while you DO need to have them, they do not really help you rank high. Assuming you have any type of real competition out there, all they do is give your site the bare basics for Google (et al) to find you. They just are not all that important beyond those few basics – other SEO stuff counts for WAY more than keywords. Let me explain by showing you my test results:
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